DigDrum Affiliate Programme Terms & Conditions

Last updated: July 2026

1. Introduction

These Affiliate Programme Terms & Conditions ("Terms") govern participation in the DigDrum Affiliate Programme.

By applying to or participating in the programme, you agree to these Terms.

DigDrum reserves the right to amend these Terms at any time. Continued participation in the programme constitutes acceptance of any updated Terms.

2. Eligibility

Applications are welcome from individuals and businesses who genuinely support positive, reward-based dog training and enrichment.

We particularly welcome:

- Dog trainers

- Behaviourists

- Canine professionals

- Content creators

- Bloggers

- Social media creators

- Veterinary professionals

- Pet businesses

Applicants must:

- Be aged 18 or over.

- Provide accurate application information.

- Promote DigDrum honestly and responsibly.

- Support force-free, positive reinforcement training methods.

- Comply with all applicable advertising and consumer protection laws.

Acceptance into the programme is entirely at DigDrum's discretion.

3. Affiliate Links & Discount Codes

Approved affiliates will receive:

- A unique affiliate tracking link.

- A unique customer discount code.

- Access to affiliate resources and promotional materials.

Affiliate links and codes must not be altered or transferred to another individual without written permission.

4. Commission

Affiliates currently receive:

- 10% commission on qualifying net sales.

- Customers receive 10% off using the affiliate's code.

Commission is calculated after:

- Discounts

- Refunds

- VAT where applicable

- Shipping charges

Only completed, eligible orders tracked through the affiliate platform qualify for commission.

5. Payment

Commission becomes payable once:

- the order has been fulfilled;

- the return period has expired; and

- no refund or chargeback has occurred.

Payments are made through the affiliate platform on a monthly basis, subject to any applicable minimum payout threshold.

DigDrum reserves the right to delay payment where fraud or suspicious activity is suspected.

6. Promotional Guidelines

Affiliates should promote DigDrum in a truthful and responsible manner.

Affiliates must not:

- Make misleading claims.

- Claim DigDrum cures anxiety or behavioural disorders.

- Make veterinary or medical claims.

- Misrepresent product features.

-Use aggressive or misleading sales tactics.

- Suggest DigDrum replaces training or veterinary advice.

Affiliates should promote DigDrum as an enrichment toy that supports natural digging instincts through positive play.

7. Advertising Standards

Affiliates are responsible for complying with:

- UK Advertising Standards (ASA/CAP Code)

- FTC endorsement guidance (where applicable)

- Local advertising regulations

Sponsored content must be clearly disclosed using appropriate identifiers such as:

#Ad

#Affiliate

Paid Partnership

8. Brand Guidelines

Affiliates may use approved DigDrum logos, images and marketing assets supplied through the affiliate portal.

Affiliates may not:

- Modify logos without permission.

- Create misleading advertisements.

- Register domains or social accounts containing the DigDrum name.

- Represent themselves as employees or official representatives of DigDrum.

9. Intellectual Property

All DigDrum trademarks, branding, photography, videos and written materials remain the property of DigDrum.

Affiliates receive a limited licence to use approved materials solely for promoting DigDrum while participating in the programme.

10. Prohibited Activity

Affiliates must not:

- Bid on DigDrum trademark terms in paid search advertising without written permission.

- Purchase traffic solely to generate affiliate commission.

- Spam email, forums or social media.

- Use cookie stuffing or fraudulent tracking methods.

- Generate fake orders.

- Use misleading discount messaging.

- Encourage customers to return products after commission has been earned.

Violation may result in immediate removal and forfeiture of unpaid commission.

11. Termination

Either party may terminate participation at any time.

DigDrum reserves the right to remove affiliates immediately for:

- misleading promotion;

- breach of these Terms;

- fraudulent activity;

- conduct that may damage the DigDrum brand.

Following termination:

- affiliate links will be deactivated;

- unpaid commission relating to fraudulent or invalid sales will be cancelled;

- approved outstanding commission will be paid in the normal payment cycle.

12. Liability

DigDrum shall not be liable for:

- interruptions to the affiliate platform;

- tracking failures beyond our reasonable control;

- indirect or consequential losses.

Total liability shall not exceed unpaid commission due to the affiliate.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the English courts.

DigDrum Affiliate Privacy Notice

Last updated: July 2026

Who We Are

DigDrum operates the DigDrum Affiliate Programme.

This Privacy Notice explains how we collect and use your personal information when you apply for or participate in the programme.

Information We Collect

When you join the programme, we may collect:

- Name

- Email address

- Business name

- Website and social media profiles

- Postal address

- Payment information

- Tax information where required

- Affiliate performance statistics

- Click and conversion data

Some information is collected through our affiliate platform provider (Refersion).

How We Use Your Information

We use your information to:

- review affiliate applications;

- manage your affiliate account;

- calculate commissions;

- process payments;

- communicate programme updates;

-improve the affiliate programme;

- prevent fraud.

Legal Basis

We process your information because it is necessary:

- to perform our agreement with you;

- to comply with legal obligations;

- for our legitimate business interests in operating the programme.

Sharing Information

We may share information with trusted providers including:

- Refersion (affiliate management)

- Shopify

- Payment providers

- Accountants and professional advisers

- Government authorities where legally required

We never sell your personal information.

Data Retention

We retain affiliate records only as long as necessary for:

- operating the programme;

- legal obligations;

- accounting requirements;

- resolving disputes.

Your Rights

Where applicable under UK GDPR, you have the right to:

- access your data;

- correct inaccurate information;

- request deletion;

- restrict processing;

- object to certain processing;

- request data portability.

Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse.

Cookies & Tracking

Affiliate links use cookies and tracking technologies to attribute referrals and calculate commission.

By participating in the programme, you acknowledge that this tracking is necessary for the operation of the affiliate programme.

Contact

If you have any questions regarding this Privacy Notice or your personal information, please contact:

DigDrum

Email: [email protected]